In this £5 pack you’ll get:

  • 25 copy/paste replies for the most common customer messages
  • Done-for-you wording that de-escalates issues and protects your boundaries
  • DM + email-friendly scripts you can use immediately

Best for: small businesses who want better reviews, more repeat customers, and fewer refunds—without spending all day in messages.

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    £5.00 GBP
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    What’s Included:

    You’ll receive 25 scripts covering:

    • Angry customer / complaint de-escalation
    • “Where’s my order?” / chasing updates
    • Delay apology (without over-explaining)
    • Wrong item / mistake recovery
    • “We’re looking into it” update that stops follow-ups
    • Refund request response (polite + firm)
    • Review request (not awkward)
    • Post-purchase check-in (prevents bad reviews)
    • Referral ask (simple + natural)
    • Support hours / response time expectation setting

    Made for UK product‑based businesses

    • This pack is for you if you:

      • Run a small business and get customer emails/DMs weekly (or daily)
      • Want to sound confident and professional—even when someone’s annoyed
      • Need a simple “default reply” to save time and reduce stress

    • How it Works:

      1. Buy the pack
      2. Download instantly
      3. Copy/paste the script, tweak one line, send